I have been told that I am unable to merge profiles because Carlson does it for us which is not the case. I know we have way to many profiles in the system, slowing it down, and I want to merge them but the option is not available. I was told by a GM that it is Carlson preventing the choice of merging the profiles. I work for a country inn and suites in Milwaukee, WI. I just want to know what is going on with this whole issue. I would love to get all of these profiles off our system.